​Want to Learn More?

Check out my articles below 

---

Management Articles

Roll Out the Welcome Mat for New Hires (Onboarding)

The Mystery of the Mistaken Hire

Great Customer Service: It is up to you

Do You Have a Hiring Bias?

10 Tips for Effective Management

Take Control of Your Service Outcomes (Your Responses Make all the Difference)

Finding and Retaining Quality Staff

How to Handle Conflict Effectively

---

Foodservice Articles:

Be Your Own Cost-Saving Detective

19 Ways to Control Food Waste

Pricing Your A La Carte and Extra Items

How Participation Affects Meal Costs

How Long Does It Take To Make 25 Chef Salads?

Add Up Your Revenue Per Meal

Do You Know Your True Labor Costs?

Are Your New Employees and Substitutes Ready for the New School Year?

---

The Case of the Disappearing Money Series

---

The Case of the Disappearing Money
Part 1

The Case of the Disappearing Money
Part 2

The Case of the Disappearing Money
Part 3

---